F.A.Q.

PayPal is the only method of payment we accept at this time. Please check our Payment page
It is possible to purchase products in the WebShop2You without a PayPal account. If you want to pay with your Credit Card, please choose Credit PayPal as your payment method in the checkout page. When you place your order, you will be redirected to a PayPal payment site. Choose “I do not have a PayPal account”, fill in your personal details and continue. After this, follow the Paypal instructions. In some countries it is not possible to pay with Credit Card without creating a PayPal account. If you do not want to create a PayPal account, you can choose Direct Bank Transfer as your payment method. If you prefer to pay your order to our bank account, you can choose Direct Bank Transfer as your payment method. When you place your order, you will receive the details of the ICT2YOU Ltd bank account in your browser and via e-mail. When we have successfully received the amount, we will finish your order. Please note that it may take a few days for international transactions to be processed.
We are shipping to whole Europe, North America, Australia and more
The average delivery time: - within UK is 1-3 working days - within European Union is 2-7 working days - all other countries is 5-15 working days
Within UK and above GBP100.00 is always free. Below GBP100.00 within EU is GBP2.00-8.00 (depending on package size and value) All other shipping cost is GBP4.00-9.00 (depending on package size and value)
You can send back your ordered item within 30 days of having received it. You have the right to open the package and check the contents but the product must be returned unused. All original packaging, price labels etc. shall be returned with the product without having been tampered with.
When returning an item the customer is responsible for the shipment and its costs. We can only process a refund once we have received the item in good order.
We strive to process your refund within 3 working days counting from the day we receive the items.
Cancelling or changing an order is not always possible. This is because after an order is confirmed, the packing and shipping process starts immediately. So you have only very short time to change your mindOf course after receiving your order you can return it within 30 days, please see our return policy.
Please contact our client support through the contact page or the trade@ict2you.co.uk email address, and we will give you a proper solution.